Grievance Redressal

In case of any complaint/grievance, the complainant/borrower may send his complaint through an email and hard copies of the same within 3 days to our registered office via speed post/registered post: 

Complaint Redressal Unit

Name : Shridhar Modi

Designation : Chief Executive Officer & Nodal Officer Contact Number: 0141-4036554

Email : shridhar@msfincap.com

Website :www.msfincap.com

For Fintech Loans 

Name :  Nivedita Gupta

Contact Number : +91 6350616672

Email : nivedita.gupta@msfincap.com

Address :
MS Fincap Private Limited
C-81 B, Chaitanya Marg, C-Scheme Jaipur-302001, Rajasthan
If the complaint/grievance is not resolved within a period of one month, the applicant /borrower may appeal to the Officer-in- Charge of the Regional Office of the Reserve Bank of India at the following address:

Officer-in-Charge of DNBS
Reserve Bank of India
Department of Non-Banking Supervision
Regional office,Ram Bagh Circle,Tonk Road
Jaipur-302004, Rajasthan